Privacy Policy
Havula Sport Oy ("Havula Sport") acts as the data controller for all personal data processed on havulasport.online. In this policy, we clearly explain what data we collect, why we collect it, how long it is stored, who has access to it, and what rights you have.
1. Who is responsible
Havula Sport Oy, Askonkatu 9, 15100 Lahti, Suomi. Our data protection contact: [email protected].
2. Legal framework
We process your data in accordance with applicable law (the General Data Protection Regulation (GDPR)) and other regulations applied in Finland. If there is any discrepancy between this description and applicable legislation, the official law always prevails.
3. What we collect
During a purchase, we only request the information required to deliver your order: your name, address, email address, phone number, and ordered products. We do not receive or store payment card numbers on this website. When you browse the site, the system also collects certain technical details (such as IP address, browser type, and viewed pages) using the cookies mentioned below.
- Customer contact and delivery details, such as name, postal address, email address, and phone number.
- Order and purchase history information as well as the selected delivery method.
- Technical data and online identifiers, such as IP address, browser type, and website usage log data.
- Customer service correspondence and contact requests.
4. Why we use it
- For packing and delivering parcels, as well as processing potential returns.
- For reading your messages, answering inquiries, and providing updates on order progress.
- For maintaining the security of our online store and tracking visitor traffic.
- For sending news and offers only with your consent, and you can unsubscribe from the newsletter at any time directly from the link at the bottom of the email.
6. Who we share data with
Our shipping carriers require your address to deliver the parcel. The payment service provider receives information to process the transaction. In addition, hosting and analytics providers process data in accordance with our instructions under contractual protection. We do not sell your data to anyone.
Havula Sport Oy operates in Finland and does not sell customer personal data to third parties. We process personal data solely for order delivery, customer service and fulfilling statutory obligations in Finland in accordance with applicable data protection legislation.
7. How long we retain data
We retain order records for the period required by accounting laws, after which the data is deleted. Your customer account information remains active until the account is closed. We retain visitor analytics for 14 months.
8. Your rights
Under the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act, data subjects have the right to inspect personal data concerning them, request rectification of inaccurate data, request erasure of data, restrict or object to the processing of data, and request the transfer of their data to another system.
9. Security
Havula Sport Oy does not collect, store or process payment card details, as the only payment methods are free cash on delivery paid to the courier and direct bank transfer made after order confirmation.
10. Questions about this policy
You can reach us by email at [email protected] or by phone at +358 992 115 568 (Mon-Fri 07:30 - 15:30, Sat 09:30 - 15:15). We always reply within one business day.
- Merchant
- Havula Sport Oy
- Registered address
- Askonkatu 9, 15100 Lahti, Suomi
- [email protected]
- Phone
- +358 992 115 568
- Working hours
- Mon-Fri 07:30 - 15:30, Sat 09:30 - 15:15
- Registration
- Y-tunnus: 97518505